Terms and Conditions

Your use of Jitawin website (the “Website”) and the services, features, and information associated with it (collectively, the “Service”) is governed by these Terms and Conditions, as well as any agreements or policies specifically mentioned herein (the “Terms”). Because they provide important information about your rights and obligations when using the website, please read these terms carefully. You confirm that you have read, comprehended, and agree to be bound by these Terms by using the Service, whether as a visitor or as a registered user with an account (an “Account”). These Terms serve as a legally enforceable contract between us, the service provider, and you, the “Customer.” You are not permitted to use the Website or the Service in any way if you disagree with any of these requirements.

Note that Altervance Ltd., a limited liability company formed under Belizean law, generally operates the service. Its registered office is located at 9 Barrack Road, Belize City, Belize, and its registration number is 000031825. The State of Anjouan granted Altervance Ltd. a gaming license in accordance with the Computer Gaming Licensing Act 007 of 2005.

At any time and without previous notice, we retain the authority, at our own discretion, to amend, update, or change these Terms, as well as any policies or documents mentioned herein. All of these changes will become effective right away when they are posted on our website. It is the customer’s obligation to periodically check this site in order to stay up to date on the most recent Terms & Conditions. You specifically attest to your acceptance of the updated Terms by using the Service after revisions are posted. You must immediately stop using the Website and Service if you disagree with any changes. Please note that the version of the Terms that was in force at the time the wagers were placed will continue to govern any bets that were placed and not settled before the updated Terms went into effect.

By using the Service, you confirm you are at least 18 (or the legal gambling age in your region), can legally enter binding agreements, and that gambling is legal where you reside; use of VPNs, proxies, or location-masking tools is strictly prohibited. You must ensure all payments are made in good faith with authorized methods, accept full responsibility for financial risks, and never act on behalf of others or use insider/illegal information. Wagers must be placed solely for personal entertainment, and any fraud, collusion, or attempts to influence outcomes are forbidden. You and your close associates may not join the Affiliate program while holding an active account. Breaches may result in account closure, forfeiture of winnings, and potential legal action.

To use the Service, you must be at least 18 years old (or the legal age in your area) and not be in a restricted country (including the United Nations, the United Kingdom, EU nations such as Germany and France, FATF-blacklisted territories, and so on). Any fraudulent, illegal, or unauthorized behavior (such as spamming, collusion, scraping, or money transfers) is strictly banned, and violators may face instant account deletion, loss of funds / bonuses, and legal action.

To register, you must give accurate personal information, utilize your own payment methods, and present appropriate papers to verify your identity and residency as needed. Only one account is permitted per user; we have the right to refuse or suspend accounts due to faulty information, suspected misuse, or legal compliance; and you are solely responsible for account security.

We reserve the right to suspend, limit, or cancel accounts at our discretion, particularly in situations of fraud, mistakes, or noncompliance, with improperly credited monies being our property and owing to us recoverable. Accounts are non-transferable, betting should be done for pleasure, and you can close or self-exclude by contacting Customer Support using your registered email address.

All deposits must be made in your own name, are subject to fees, currency conversion, and bank approval, and cannot originate from illegal sources; your account is not a bank account and earns no income. Withdrawals (minimum €10) are often returned to the original method, may need ID verification, and are capped to €5,000 per month if profits exceed 10x deposits, or €10,000 otherwise; a charge applies if deposits are not gambled. You are responsible for all transactions; charge-backs result in losses of €50, and all payments are scrutinized for money laundering or terrorist funding.

​​All associated bets may be void in the event of system malfunctions, faults, bugs, viruses, or publishing errors, and we disclaim all obligation for any damages that may ensue. Any inaccuracies must be reported to us right away. We may recover overpayments or demand repayment if your account does not have enough money, and we may cancel, amend, or reclaim any incorrect odds, results, or payouts. Additionally, we retain the right to remove, modify, or cancel any outstanding bets that are impacted by such inaccuracies.

Event results are final after 72 hours unless changed, with refunds limited to overturned outcomes; postponed matches that are not resumed within 72 hours are reimbursed, with the exception of tournament advancement bets; and matches with substitutes or inaccurate league designations remain valid. We are not liable for missing or duplicate bets; bet limits may vary at any moment; cancellations apply if results cannot be confirmed; and all transactions are final under our sports betting regulations.

All correspondence must be sent in writing and in English. While we may, at our discretion, get in touch with you through emails sent to your registered address or postings on the website, you must use the Customer Support form on the website to get in touch with us. You also consent to receiving commercial communications from www.jitawin.com by accepting these terms, however you may always choose to stop receiving them by contacting customer support.

​​Natural disasters, labor conflicts, power outages, government actions, or malfunctions of third-party services are examples of situations beyond our reasonable control (Force Majeure), for which we are not responsible for any delays or failures in providing the service. In certain situations, we have the right to stop or terminate the service without being held responsible for any resultant harm or loss.

We are not responsible for any damages caused by your conduct, other parties, or unanticipated situations, and the Service is exclusively for consumer use. Our maximum responsibility is the lesser of €500 or the amount of the relevant wager, unless death or damage is caused by our carelessness or a legal violation.

We reserve the right to suspend your account, withhold or reclaim winnings, and return deposits (less fees) or hold them until you reach legal age if you are found to have been under the legal age in your jurisdiction at the time of betting or to have bet on behalf of a minor. If you are above 18 but below your jurisdiction’s higher minimum gambling age, this also applies. If there is a breach or suspicion of fraud, we retain the right to look into it, get the money back, and alert the authorities.

Payments will be withheld, and there may be contractual or criminal penalties for any engagement in fraud, dishonesty, or illegal behavior. Customers that engage in such behavior are responsible for paying us in full for any direct, indirect, or consequential damages (including profit, business, and reputation).

Except as specifically indicated in these Terms, you are not granted any rights to our Service, systems, software, business processes, odds, trademarks, trade names, logos, or other marks. All rights are owned exclusively by us. Our name, logo, odds, systems, or marks may not be used, reproduced, or commercially exploited without permission. This includes utilizing your account for profit, confusing others, defaming us, or duplicating material. In addition to severely prohibiting any unlawful monitoring or copying of our content, we retain the right to recover or erase usernames.

As long as this agreement is in effect, you will have a limited, non-exclusive, non-transferable, and non-sublicensable license to use the Service only for personal, non-commercial purposes. Unless specifically allowed, you are not allowed to duplicate, alter, publish, sell, distribute, or otherwise exploit the Service, its content, or software, with the exception of your own content. Any illegal usage might lead to civil or criminal responsibility and violate proprietary or intellectual property rights.

Any illegal, harmful, deceptive, offensive, or otherwise improper activity (referred to as “Prohibited Behavior”) through the Service is strictly prohibited. This includes, but is not limited to, fraud, violations of rights or privacy, the dissemination of viruses or malicious code, harming children, intellectual property infringement, interfering with or reverse-engineering the Service, using automated tools or cheats, impersonation, spamming, or promoting pyramid schemes. If we determine that such conduct occurs, we may remove the content, terminate your account without warning, take legal action, and conduct additional investigation.

The Service may contain links to such websites, over which we have no authority or liability about their content, availability, or accuracy. These links are offered only for convenience and do not indicate connection or endorsement. When visiting such websites, you should be cautious and read their conditions of use and privacy policies.

Your registered email address must be used to send any complaints or issues to our customer service department. We assume no responsibility for the way complaints are handled, even though we will make a good faith attempt to react within a few days (with a goal of 28 days). Bet settlement disputes must be brought up within three days following the ruling; if not, no claims will be honored. You have the right to seek settlement through arbitration if the matter is still unresolved after it has been brought to the attention of management.

While we may assign our rights and responsibilities to a third party capable of offering a service of a substantially comparable caliber by publishing notice on the Service, you are not permitted to assign yours without our prior written approval, which will not be unjustly withheld.

Without impacting the legality of the remaining sections, any provision of these Terms that is determined to be unlawful or unenforceable shall be changed to reflect the original purpose to the extent allowed by law.

Although we will notify you right away, we reserve the right to suspend or cancel your account and cease offering the service if you violate any significant terms of these terms.

These Terms apply equally to all genders, entities, and singular/plural forms, and they can only be waived in writing and by signing. By using the Service, you attest that you have read, understood, and accepted these Terms, waive any future objections, acknowledge that the English version is superior in the event of a dispute, and agree that these Terms replace any previous communications and govern the laws of Anjouan, Union of Comoros.